Fafa’s: Leveraging Point of Sale Partnerships to Drive Better Digital Experiences

Having started in 2011 with one tiny kiosk on a trendy street in central Helsinki, Fafa’s now has restaurants across the country. Serving authentic street food, hand-made by order, in a relaxed atmosphere that encourages its customers to simply be themselves.

“We’ve invested significantly into our new point of sale solutions and being able to utilize products such as ReceiptHero is a great value added service for our customers. Fafa’s operations are guided by values focused on the environment and community. Digital receipts is just another step in our sustainability mission.” Pasi Kaurala, interim CEO Fafa’s.

Fafa’s utilises ReceiptHero's connectivity into Oracle Simphony Cloud, one of the latest POS integrations. Oracle Simphony is widely used by large international chains across Europe and the aim is to quickly onboard more innovative merchants just like Fafa’s who believe in a paperless future. The Plugin for Simphony cloud users can be located via the Oracle Marketplace and is easily accessible.

“Great to see one of our Nordic clients utilizing innovative tech to enhance the customer experience at the checkout. This looks like a great partnership and we are happy to facilitate via our open marketplace ecosystem.” Anssi Tikkanen, Sales Manager F&B - Oracle

Part of offering a digital receipts solution to customers is improving the checkout experience but another part is trying to reduce or totally eliminate the need for a paper receipt. With ReceiptHero’s technical capabilities, F&B retailers utilising Oracle's Simphony Cloud POS can finally turn off the paper printers and still have a means to get customers a receipt who need one. Driving better sustainable alternatives but also driving down operational costs when it comes to maintenance of paper printers across each store.

Are you a Oracle Simphony Cloud restaurant operator and looking to give your customers a seamless way to get digital receipts and manage their loyalty needs in one place, with clear privacy guidelines? With ReceiptHero there is no more need for paper receipts, nor countless loyalty cards and apps all over the place. All your customers need is their payment card. We will link all your merchant offers and rewards to your customers payment card! Customers can tap their physical card or use a card in Apple Pay. Fast, easy and convenient! Reach out and schedule a call with the team.