3 Reasons Why Merchants Should Move to Digital Receipts
Jan 10, 2022
Technology is changing the world as we know it. From the way we live, work and even shop, more people are choosing to embrace the change digital solutions have to offer and choosing to go paperless.
As we’ve seen large global outcry for paper straws and one time cups, what are the implications of paper receipts? And why should merchants go digital?
1. Customers truly hate them
Paper receipts are small, they pile up and they get lost. Stores have dedicated waste bins just for paper receipts. During a regular shopping trip customers could pickup over 10 receipts which although are small in size, might need to be saved and stored for future reference, some can just be thrown in the trash.
For merchants it’s all about improved customer experience. To keep customers happy and coming back, merchants need to focus on improving their services and giving customers what they want. In this case, an alternative to wasting time and money printing out piles of receipts that end up lost or in the trash.
2. Environmental Costs
Reports show that over 300 billion receipts are printed each year with a devastating environmental cost attached. In the US alone that translates into 3 million trees, 9 billion gallons of water, and generates over 4 billion pounds of CO2, and 302 million pounds of solid waste, costing merchants millions of dollars in the process. Whether you are a merchant with multiple locations or just one, contributing to the total environmental impacts of paper receipts is a collective issue. You can do your part.
3. Monetary Costs
Having already purchased your point of sale terminal the ongoing running costs can start to build up. An average paper receipt costs between €0.015–0.05 per receipt. This means that a merchant printing 1000 receipts a day spends between €5,475 to €18,250 per year just on the thermal paper. By going paperless this could cut the expenses on receipts drastically as there won’t be a need for printing materials.
Go digital today!
For merchants switching over to digital receipts comes with multiple benefits including, improved CX and loyalty, increased sales and potentially saving millions on paper costs. It’s a no brainer!
Go paperless with ReceiptHero! If you are interested in taking the next step and embracing fast, efficient and secure digital receipts contact us today!